Hail damage, wind damage, storm damage — Acacia Roofing guides Austin homeowners through every step of the insurance process. We know what adjusters look for and how to make sure you get the full coverage you're owed.
Central Texas sees some of the highest hail frequency in the country. When a storm comes through — and it will — your roof often takes the brunt of it. The problem is, significant damage isn't always visible from the ground. What looks like a minor hailstorm can leave your roof with thousands of dollars in damage that only a trained eye can identify.
At Acacia Roofing, we've handled thousands of insurance claims across Austin, Round Rock, Cedar Park, Georgetown, and the surrounding area. We know Nationwide, State Farm, Allstate, USAA, and every other carrier's process. We document damage thoroughly, work directly with your adjuster, and advocate for a fair settlement — so you don't have to fight the process alone.
We inspect your entire roof system — shingles, flashing, gutters, vents, skylights — and document every impact, crack, and granule loss with detailed photos.
We help you file your claim correctly the first time. Our team knows what information insurers need and how to present it to avoid delays or denials.
We meet your adjuster on-site and walk the roof together, pointing out all documented damage. We make sure nothing gets missed during the inspection.
If the initial estimate misses items — and it often does — we supplement the claim and negotiate until the scope of work is fully and accurately covered.
Once approved, we schedule your install, deliver materials the day before, and complete the job with our experienced crew — usually in a single day.
Get a free inspection before your claim deadline. We'll tell you exactly what you're dealing with.
We'll call you within 2 hours to schedule your free inspection.
Yes. Hail damage to shingles — especially granule loss and micro-fractures — is almost invisible from the ground and even from a casual rooftop walk. It requires knowing exactly what to look for. Untreated hail damage shortens your roof's lifespan significantly and can void manufacturer warranties. A free inspection costs you nothing and tells you exactly where you stand.
Most Texas homeowner policies require you to file within one year of the date of loss, though some policies are shorter. Don't wait — contact us as soon as possible after a storm so we can document the damage before it's repaired, covered by a new storm, or your claim window closes.
In Texas, insurers generally cannot raise your rates for a single weather-related claim — it's considered an "act of God." Rate increases are typically reserved for at-fault claims. We recommend confirming with your specific carrier, but most homeowners in Austin file storm damage claims without rate impacts.
We deal with this regularly. Our team will supplement your claim with additional documentation and, if necessary, request a re-inspection. In cases where an insurance company is acting in bad faith, we can help connect you with a licensed public adjuster who can advocate on your behalf.
Claim deadlines are real. Get a free inspection now and know exactly what your roof needs before the window closes.